Q: Are there additional taxes or duties for international orders?
A: International orders may be subject to additional taxes and duties, which are the responsibility of the customer. These fees vary by country and are beyond our control.
Q: Are there exceptions to the return policy?
A: Yes, certain items like used products, software add-ons, SD cards, and batteries are non-returnable. Damaged or scratched items are also non-returnable and will be sent back.
Q: Can I return software add-ons, SD cards, or batteries?
A: No, these items are non-returnable and non-refundable.
Q: Can I use my own camera with Pix4Team 2?
A: Yes, Pix4Team 2 is an open system that allows you to use a variety of cameras, including those from well-known brands with optical zoom, or your smartphone. (See Supported Models)
Q: Can I use Pixem 2 with my smartphone?
A: Yes, Pixem 2 is compatible with both cameras and smartphones, allowing flexibility for different recording preferences.
Q: Can I view recorded games immediately with Pix4Team 2?
A: Yes, recorded footage can be viewed on any device connected to the same WiFi network, allowing for immediate playback on a TV, computer, tablet, or smartphone.
Q: Do I need a subscription to use Pix4Team 2?
A: No, Pix4Team 2 does not require any subscriptions, making it a cost-effective choice for team sports filming and streaming.
Q: Do you offer international shipping?
A: Yes, we ship worldwide. International shipping starts at $29.99, and all international shipping costs are covered by the customer.
Q: Does Pixem 2 offer automatic zoom?
A: Yes, Pixem 2 has an automatic zoom feature controlled via the included watch, allowing you to focus on your activity while it captures clear, zoomed-in footage.
Q: How can I contact customer support about the Shipping & Delivery Policy?
A: You can reach us via email at info@mlsp-shop.com or by phone at +1 (352) 317-3841.