Q: What are the additional fees for damaged packaging or items?
A: A $25 deduction will apply if packaging is damaged. Non-refundable fees include $35 for SD cards and $65 for batteries.
Q: What are the available shipping options?
A: We offer various shipping options, including free shipping on qualifying orders. In some cases, a third-party supplier may manage inventory and handle shipping for your order.
Q: What condition must the items be in for a return?
A: Items must be in new and unused condition, with original tags, labels, and packaging intact. Items not meeting these conditions will be sent back to the customer.
Q: What happens if my order is delayed?
A: If there is a delay with your delivery, we will notify you as soon as possible with a revised estimated delivery date.
Q: What is the Pix4Team 2 Auto-Follow Camera used for?
A: Pix4Team 2 is designed for filming and streaming team sports, making it possible to capture entire games without the need for a cameraman.
Q: What is your return policy?
A: If you are not completely satisfied with your purchase, you may return it for a full refund. Items must be in new, unused condition with all original tags and labels attached.
Q: What types of sports can Pix4Team 2 track?
A: Pix4Team 2 natively supports a wide range of sports, including soccer, basketball, rugby, handball, volleyball, and hockey.
Q: Where can I find information on returns?
A: Please review our Return Policy for details on returns.
Q: Which activities is Pixem 2 best suited for?
A: Pixem 2 is ideal for sports and activities such as horse riding, conferences, agility training, pastoral events, ice skating, athletics, and more.
Q: Who covers the cost of return shipping?
A: Customers are responsible for return shipping costs. We recommend using a trackable method to ensure safe return.