Q: How can I contact customer support about the Shipping & Delivery Policy?
A: You can reach us via email at info@mlsp-shop.com or by phone at +1 (352) 317-3841.
Q: Where can I find information on returns?
A: Please review our Return Policy for details on returns.
Q: What happens if my order is delayed?
A: If there is a delay with your delivery, we will notify you as soon as possible with a revised estimated delivery date.
Q: Are there additional taxes or duties for international orders?
A: International orders may be subject to additional taxes and duties, which are the responsibility of the customer. These fees vary by country and are beyond our control.
Q: Do you offer international shipping?
A: Yes, we ship worldwide. International shipping starts at $29.99, and all international shipping costs are covered by the customer.
Q: Will I receive tracking information for my order?
A: Yes, once your order is packaged, you will receive an email with tracking information.
Q: Is free shipping available?
A: Yes, we offer free shipping on all orders over $499. These orders are shipped via UPS or USPS and typically delivered within 5-7 business days.
Q: What are the available shipping options?
A: We offer various shipping options, including free shipping on qualifying orders. In some cases, a third-party supplier may manage inventory and handle shipping for your order.